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BELVEDERE HOTEL FAQS

What is the check-in and check-out time?

Check In: 4:00 PM
Check out: 12:00 Noon

How can I request late check-out?

Late check-out is based on availability. Please reach out to our front desk to inquire if late check-out is available on the day of your departure. Late check-out is subject to additional charges.

Can I request early check-in?

Early check-in is based on availability and is in not guaranteed unless booked from the previous night. Patterns for our departing guests vary daily. With this in mind, in the event your room type is available and fully serviced by our housekeeping department, the hotel will provide an early check-in when possible and is subject to additional charges.

Will I be charged for an early departure?

If your booking is prepaid, nonrefundable – the full stay will still be charged. All other reservations will be subject to an early departure fee.

How do we contact the hotel?

Please visit our Contact page.

Is the hotel pet friendly?

Pets are NOT allowed.

Does the hotel provide any Wi-Fi services?

Yes, Wi-Fi is included in the daily Facility Fee.

What is minimum age required to check in?

Minimum age required to check in is 18 with valid government issued ID and credit card.

What is the hotels’ cancellation policy?

Cancellation is 24 hours prior to arrival date before 5PM EST. Certain bookings, such as those that are non-refundable, have different cancellation policies. Please double check your confirmation.

Can I smoke in the hotel?

Please refrain from smoking as this is a smoke-free New York City hotel. If you smoke in your room, a $200.00 smoking fee will be applied. Noise and smoke complaints are taken very seriously. Excessive noise and all smoke complaints will be addressed by Management. If you experience any type of noise or smoke issue during your stay, please dial “0” for immediate assistance.

What is the facility fee included with my reservation?

The hotel charges a facilities fee of $22.96 inclusive of tax per room, per night, in addition to the room rate. The fee provides the following services: Wi-Fi connection, 24/7 fitness center access, concierge services, local telephone calls, full business center services, which includes, internet access, printing, and fax services, complimentary package receiving, a nightly wine hour (5PM-6PM), 15% food credit for The Belvedere Café and Churrascaria Plataforma, and 15% off select Gray Line sightseeing tours.

Transportation

Which is the closest subway station to the hotel?

C and E train (Blue Line) at 50th Street Station. Within 5 blocks of the hotel you will find the following subway lines: 1,2,3,7,A,B,D,F,M,N,Q,R,W, and S (Times Square Shuttle.)

Does the hotel have onsite parking and/or valet parking offered?

Valet parking is $55 - $65 per 24 hour period. However for your convenience, self-parking is only $40 - $50 per 24 hour period, and located 1 block from the hotel. Additional charges will apply if the 24 hour period is exceeded. There are no IN/OUT privileges.

What will it cost to hire a cab or town car from the airport to Belvedere Hotel?

  • JFK Approximately $50.00 – $75.00 (allow a 45 minute drive)
  • Newark Approximately $65.00 – $85.00 (allow a 1 hour drive)
  • LaGuardia Approximately $35.00 – $50.00 (allow a 30 minute drive)

Concierge

Concierge Contact Information:

Please visit our Contact page.

Concierge Hours:

Monday – Saturday: 8:00 AM – 8:00 PM EST

Sunday: 9:00 AM – 6:00 PM EST

What services does the concierge provide?

Our concierge is on site and they will be happy to help with your sight-seeing, Broadway show tickets, reservations, and more!

Does the hotel have a courtesy shuttle to and from the local airports?

The hotel does not have a courtesy shuttle but the concierge will be able to help with all your travel needs. Please visit our Contact page for more information.

Dining

Do you have a restaurant in the hotel?

Start your morning at The Belvedere Café with a Continental or American breakfast buffet before heading out to explore the many attractions just steps from our property.

Hours:
Breakfast

Every Day: 6:30 AM – 11:30 AM

Churrascaria Plataforma is world renowned for Brazilian rodizio-style cuisine. Indulge in expertly-crafted menus and plates that combine the succulent cuts of roasted beef, lamb, pork and other fine meats with the freshest ingredients and superbly prepared salad bar. Treat yourself to a glass or bottle from our extensive wine collection, a perfect accompaniment to your meal.

Hours:

Sunday - Monday: 12PM – 10PM
Tuesday - Thursday: 12PM – 11PM
Friday - Saturday: 12PM – 12AM

Do you have room service?

We partner with several carefully selected local restaurants to offer our guests in-room dining with a touch of a button from their guest room.

Reservations

How do we contact the hotel for reservations?

Please visit our Contact page

Who should we contact if we are group of people wanting to book several rooms, is there a discount?

Group reservations: 10 rooms or more arriving together are considered a group. In such cases there is a mandatory porterage fee (baggage handling fee) that is applicable. Please visit our Contact page for more information.

What is the Tax Break up charged on the daily rate?

  • 8.8750% New York State Tax
  • 5.8750% New York City Tax
  • $4.00 New York City Hotel Tax
  • $1.50 New York State Hotel Tax

Does the hotel require any kind of deposit prior to checking in?

Yes, this may be paid by credit card. Credit card deposit: $75 per day, up to a maximum of $300. Full value will be obtained at check-in time.

How long until CREDIT/DEBIT authorizations are released?

While most credit cards issued by US based banks take 5-7 business days, it can also depend on the issuing bank’s policies. INTERNATIONAL debit and credit cards may take up to 30 days or more depending on the bank.

Amenities

Does the hotel have a fitness center, pool, or spa?

Fitness Center: Open 24/7, our fitness center keeps guests energized in the city that never sleeps with top-of-the line treadmills and elliptical machines, as well as free weights and bicycles.

Pool & Spa: Unfortunately, we do not have a pool or Spa, however our concierge would be happy to recommend one nearby.

Is there an ATM on site?

We do have an ATM on the property.

Does the hotel provide child cribs?

Yes, free of charge.

What if we have an unexpected guest; do you provide roll away beds?

We do provide roll away beds at a charge of $20, plus taxes, per night. Only a select few of our rooms will accommodate a rollaway bed, so please be sure to request one as early as possible.

Do all rooms have kitchenettes?

Every room in our hotel come equipped with a kitchenette. This includes a mini refrigerator, wet bar sink, microwave, and, in the case of Executive and Superior category rooms, a Keurig coffee maker. Cutlery and crockery for the kitchen area is available upon request.

Can we get our clothes laundered or dry cleaned during our stay?

Yes. Please note that guests who require same day delivery must be called in before 9:00 AM. Any requests after 9:00 AM will be delivered the next day. The laundry facility is not managed by the hotel and is contracted to an outside company off property. For your convenience we also have a self-service laundry room available 24/7 with coin operated machines.

Miscellaneous

Does the Belvedere Hotel handle packages for guests? Is there a charge by the hotel to handle packages?

The Belvedere Hotel will accept packages for all arriving and in house guests. Packages should not be sent to the hotel until 3 days prior to the guest arrival. All packages that arrive prior to 3 days of arrival will be refused, unless prior arrangements have been made. Packages without a matching name to the reservation will be held for 7 days before being sent back to sender. All packages should be addressed to the name of the guest(s) registered on the reservation, followed by the complete address of the hotel. This service is included in the facility fee charge and is there are no additional fees.

Does the hotel have a baggage holding area? Is there a fee?

Yes, we do have a luggage holding area. Guests are permitted to store luggage during the dates of their stay only. The hotel cannot hold onto luggage prior to arrival or post departure date at 10:00 PM. In addition, the hotel does NOT offer overnight storage. Groups of 10 or more arriving at the same time are subject to porterage fees. Individual check-ins: free of charge

Do you have any meeting or banquet space?

We do have meeting or banquet space. For more information, please fill out a Request for Proposal

Does the hotel offer any rooms for the disabled?

Yes, we have ADA Rooms available at the hotel. Subject to availability.