FAQ

Dear Valued Guest,
I would personally like to welcome you to the Belvedere Hotel, a non-smoking property. Thank you for choosing us for your visit to NYC. Your comfort and satisfaction is our goal and look forward to ensuring you have a good stay with us. Please continue for the hotel directory.

Sincerely,
Georgia Skoufis
General Manager

 

TELEPHONE & DIALING INSTRUCTIONS
Front Desk: 0
Local operator: 9 + 0
Local Calls: 9 + 1(area code) +Number
International Calls: 9 + 011 + Country Code + City Code + Number (applicable fees and taxes will be added)

Guest rooms (Floors 1 – 9): 7 + room Number
Guest rooms (Floors 10 – 14): room Number

Applicable taxes will be added to all charges. Rates are subject to change. You have the right to reach other carriers from your hotel room telephone.

LOCAL TELEVISION STATIONS
2 CBS
4 NBC
5 FOX
7 ABC
9 WOR
11 WPIX
13 PBS

For ALL CHANNELS AND PROGRAMMING: Press Guide on your remote control.

LOCAL AIRPORTS
LA GUARDIA: 718-533-3400
JFK - KENNEDY: 718-244-4444
NEWARK: 973-961-6000

IN-ROOM AMENITIES INCLUDE:
Kitchenette (with Microwave & Mini Refrigerator)
Wifi Connection for unlimited devices
Digital cable television featuring HDTV channels
In-room safe
Iron and ironing board
Extra pillows
Hair dryer

Also available upon request:

Disposable plates, cups and utensils
Electric Kettle
Toothbrush and toothpaste
If you have forgotten anything contact the contact our Front Desk for assistance.

COFFEE SERVICE
Every morning from 7-10AM in the Hudson Lobby.

 

ATM MACHINE
Located on our Lobby Level and available 24 hours a day.

BELL SERVICE & LUGGAGE STORAGE
Our bell staff will handle your belongings, please press 0 for assistance.

BUSINESS CENTER
Located on our Lobby Level and available 24 hours a day.

CHECK- IN
Our check-in time is 4:00 PM.

A physical government issued identification is required at check-in.

All guests are required to provide a valid credit card at check-in.  A daily $75 or max $300 security authorization will be processed on your credit card (mandatory).

CHECK- OUT
Our check-out time is 11:00 AM. If you would like to extend your stay with us, please contact our Front Desk.

The hotel releases any unused funds of your security authorization upon check-out, thereafter the availability of said funds is based on your financial institution's policies

CRIB/ EXTRA BED
If you require a crib or rollaway-bed please press 0 for assistance.
Rollaway bed - $20 + tax/ per night

DOCTOR / DENTIST
We have a list of local Physicians should the need arise. Press 0 for assistance.

FITNESS CENTER
Our state-of-the-art fitness center is located in our lobby, and is open 24 hours a day. Our fitness center is equipped with elliptical machines and treadmills. Other workout equipment includes free weights.

HOTEL RESERVATIONS
For future accommodations at The Belvedere Hotel, press 0 we will arrange for your return visit, or find us on the web at www.belvederehotelnyc.com. Reserve another stay with us upon check-out and save an additional 5%.

HOUSEKEEPING
Anything we can do to make your stay more comfortable? Please press 0 to contact the Front Desk staff.

ICE
The ice machine is located in the business center.

IN ROOM SAFE
Each room is equipped with an individual safe for storage of your valuables; however, if you prefer, safety deposit boxes are also available at our Front Desk.

INTERNET ACCESS
We are happy to provide you with Wi Fi, you will find the access code inside your key packet. Press 0 if you require further assistance.

LAUNDRY/VALET
Laundry and Dry-Cleaning Service is available Monday through Saturday, except holidays. Please keep in mind that laundry received before 9:00 AM will be returned to your room on the same day by 8:00 PM. (Laundry/Dry Cleaning forms and bags are located in the closet).

LAUNDRY SELF/SERVICE
Our Self-Service laundry room is open daily from 8AM TO 11PM (last wash 8pm). We have coin operated washing and drying machines.

LOST AND FOUND
We hope that nothing has gone missing, however, to inquire about lost articles press 0 to speak to our Front Desk staff.

LUGGAGE STORAGE
Complimentary luggage storage is available before check-in and after check-out in the storage room located in the lobby. All luggage must be retrieved by 11pm on the departure day, no overnight storage. Please see the bellman. Gratuities are appreciated.

MEETINGS & FUNCTIONS
Inquire at the Front Desk for the availability of our meeting rooms.

PARKING
Discount parking is available 24 hours daily. We offer Self-Parking and Valet-parking options, prices based on a 24-hour period, no in and out priviliges. Self-Parking available at $45 for standard size vehicles and $55 for an SUV or Minivan. Valet-Parking available at $70 for standard size vehicles and $80 for an SUV or Minivan. Garage is located at 140 West 51st street (between 6th and 7th avenues). Please obtain validation at the Front Desk before retrieving your vehicle.   Allow a minimum of one hour for valet service when retrieving your vehicle. 

PUBLIC TRANSPORTATION
Please contact our Front Desk for details on the NYC public transportation system. The nearest subway station is 50th street on the E or C lines.

RESTAURANT
Our restaurant, Churrascaria Plataforma located in the lobby, adjacent to the hotel, features a Brazilian-Rodizio menu specializing in excellent cuts of beef, lamb, and pork, complemented with an array of vegetables at the beautifully designed salad bar and a delightful wine selection. They are open 7 days a week serving lunch and dinner. To make reservations please call 212-245-0505. Show your room key for a 15% off food credit.

SECURITY
If you have any questions or needs in regards to security, please press 0.
Please be advised for your safety all guests must be registered.

TRANSPORTATION
For your transportation needs (local or airport transport), see the doorman on duty.

VENDING MACHINE
Snacks, beverages and other items available in our vending machine located in the lobby.  Vending machine is cash operated. 

WAKE UP CALLS
Dial 0 for the Front Desk to request a wake-up call.

FACILITY FEE
Amenities included with the daily facilifty fee:

Wi-Fi connection for unlimited devices
Morning Coffee Service in the lobby 7-10am
Unlimited access to an internet terminal and printing in the business center
Unlimited scanning, faxing & photocopy services available through Guest Services
Unlimited phone calls within the USA
24/7 fitness center access
Package receiving
15% food credit at our on-site restaurant Churrascaria Plataforma
*This fee is separate from the room rate and helps support our hotel offerings and amenities.

SECURITY AND SAFETY
Your safety and protection, as well as the security of your belongings, are important to us.
Please engage the deadbolt lock while occupying your room.
FIRE SAFETY
We ask that you take a few minutes to prepare yourself to act quickly and safely in the unlikely event of a fire or emergency. The building is equipped with a fire alarm system. Should you hear the fire alarm ringing, please evacuate the building by the A or B stairwells. Do not try to use the elevator. You must go downstairs and exit the building through the lobby. Before exiting your room, locate your key and take it with you. You may have to return to your room, if fire or smoke prevents exit.

IF YOU FIND A FIRE
Pull the nearest fire alarm. Close the doors around the fire area to keep the fire from spreading. Immediately telephone to report a fire by pressing Front Desk. Always take your room key when exiting the building.

IF YOU CAN’T LEAVE YOUR ROOM
Shut off the air conditioner to prevent smoke from being drawn into your room; press the “off switch” on your air conditioning system. Place wet cloths under the door to keep any smoke from entering through the crack under your door. Fill your bathtub and have wastebaskets or ice buckets nearby for carrying water to quickly remoisten the wet cloth(s) that are keeping smoke out. Call the Front Desk and tell them your location. If you cannot reach them, call the local fire department; 911.

IF YOU EVACUATE YOUR ROOM
Take your room key. Test the door for heat before you open it. Leave your room only if the hallway contains little or no smoke, and head for the nearest exit. While moving to the nearest exit, keep close to the walls and as low as possible to the floor. Exit with caution. Test the exit door for heat before opening it, and again watch out for thick smoke in the stairwell. If the stairwell is safe, exit down to the street through the lobby. In case of fire, never use elevators for emergency exits. Check the plan behind guest door for the nearest exit.